Bizbit Tech Solutions
AI Solutions Engineer | Network Engineer | Business Automation Specialist
I help businesses grow through AI automation, software systems, network infrastructure, and customer acquisition strategies.
My career spans sales and customer acquisition, network infrastructure, custom software development, and AI-powered automation. That breadth is intentional — it means I solve problems from both a technical and a business perspective, and I build systems that are operationally sound, commercially relevant, and built to scale.
Phase 1
Understanding how customers think and how revenue is generated.
Guaranty Trust Bank (GTBank)
Acquired new customers for banking products through direct outreach, relationship building, and digital marketing initiatives across online and offline channels.
Outcome
Consistently generated qualified customer leads and expanded product awareness through targeted prospecting and social media-driven engagement campaigns.
Wambs Enterprises
Managed customer acquisition, account relationships, and regional distribution operations for cosmetic products across Central Kenya while contributing to the rollout of an internal POS system.
Outcome
Contributed to sustained customer retention and supported approximately 28% sales growth over a two-year period through relationship-driven sales and improved operational visibility.
Phase 2
Building and maintaining reliable connectivity for businesses and ISPs.
VSquared Networks
Provided technical support, network troubleshooting, service deployment, and client onboarding for business connectivity solutions across Nairobi.
Outcome
Improved client issue resolution turnaround times while helping onboard new business customers and maintaining service reliability across supported environments.
Wang'uru Networks
Managed daily network operations, customer support, infrastructure maintenance, and business process automation while developing an internal billing and operations platform.
Outcome
Reduced manual administrative work, improved billing accuracy, and increased the organisation's ability to support a larger customer base without proportional staffing growth.
Phase 3
Designing and building operational systems that replace manual work with reliable, repeatable processes.
The business relied on manual processes that limited operational visibility, slowed reporting, and reduced efficiency.
Designed and implemented a POS system, automated daily workflows, and improved the company's digital presence through structured online marketing efforts.
Result
Improved operational visibility, reduced administrative workload, strengthened online presence, and supported business growth through more efficient operations.
The company needed better operational tracking and stronger online visibility to support growth.
Implemented a POS solution and executed digital visibility initiatives to improve customer discovery and operational management.
Result
Enhanced inventory and transaction tracking while increasing the company's digital reach and customer engagement.
Manual billing and operational processes limited scalability and increased administrative overhead.
Built a centralised billing platform, automated recurring workflows, and introduced AI-assisted operational processes.
Result
Reduced manual workload, improved operational consistency, and enabled the business to manage a larger customer volume more efficiently.
Phase 4
Current focus — building AI-powered business systems at Synavue Technologies.
Synavue Technologies · Remote
Partnering with Synavue Technologies to design, develop, and maintain software systems, AI-powered customer support solutions, e-commerce platforms, business infrastructure, and communication systems for clients across multiple industries.
Outcome
Delivered production-ready business systems, AI customer support capabilities, and infrastructure solutions that improved operational efficiency while enabling clients to scale their digital operations with reduced manual workload.
Skills Integration
Each area strengthens the others — here is how they compound.
Customer-facing experience ensures every solution is grounded in real commercial need.
Infrastructure thinking produces systems that are reliable, scalable, and deployment-ready.
Automation and AI add an intelligence layer that turns static systems into responsive business tools.
End-to-end development capability turns requirements into working, maintainable products.
Digital marketing awareness keeps solutions visible, relevant, and aligned with how customers discover services.
Proof & Outcomes
Outcome statements sourced directly from documented experience — no extrapolation.
Delivered production-ready business systems, AI customer support capabilities, and infrastructure solutions that improved operational efficiency while enabling clients to scale their digital operations with reduced manual workload.
Reduced manual administrative work, improved billing accuracy, and increased the organisation's ability to support a larger customer base without proportional staffing growth.
Improved client issue resolution turnaround times while helping onboard new business customers and maintaining service reliability across supported environments.
Consistently generated qualified customer leads and expanded product awareness through targeted prospecting and social media-driven engagement campaigns.
Contributed to sustained customer retention and supported approximately 28% sales growth over a two-year period through relationship-driven sales and improved operational visibility.
Get in touch
Whether you're evaluating for a role, exploring a collaboration, or scoping a technical project — reach out directly.
Location
Nairobi, Kenya